Helen Arch

Senior Reliability & Maintenance Engineer, Amazon


Always remember you are just as capable as anyone else.

What do you do?

My job consists of ensuring the smooth running of the machinery and conveyance within a state of the art robotic fulfilment centre for Amazon. Daily activities include issuing out daily maintenance activities to the team and ensuring they react in a timely manner to conveyance breakdowns. I liaise daily with operations and engineering management to understand how we can make improvements as a department to always make sure the customer is fulfilled and happy.

Why did you choose this field?

There was not a clear moment for me when I decided ‘I really want to be an engineer’ - it happened much more organically. I always remember enjoying design & technology in school and always wanting to understand how things worked. It was then I decided to apply for engineering apprenticeships after secondary school.

What do you look at and think, "I wish younger me would have known this was possible"?

Keep believing in yourself even if faced with challenges. Never to this day did I imagine I would be working for one of the biggest companies in the world and working towards my masters in Engineering Management.

Why do you love working in STEM?

I love working as an engineer as the opportunities are endless. Many skills learnt during my apprenticeship are transferable across many engineering fields and jobs. I have worked in a variety of industries including food, drink, automotive and now e-commerce. Waking up each day and turning up to work no two days are the same.

Best advice for next generation?

I would suggest researching the vast variety of roles available. If you find a subject you really love or are intrigued to find out more you will never be bored in your career. Always remember you are just as capable as anybody else and believe in yourself!

Inspo quote / fun fact / role model

I love to travel and slowly working towards visiting every country in Europe.

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